So what will the bad guys think of next? At Foothill Credit Union, we promise to keep you informed about the latest dishonest tactics being used by hackers, scam artists and identity thieves.
It’s common for scammers to take advantage of emergencies—moments when people are scared, desperate, and at their most vulnerable—to propagate scams, and the Coronavirus pandemic is no different.
One scam tactic that we want you to pay close attention to is email phishing. Phishing emails are deceptive emails disguised as an official email from someone you trust or a company/organization you may conduct regular business with. Be wary of links and attachments included with any email and be sure to validate the sender before clicking a link or opening any attachment.
This is just another reminder to our members that Foothill will not ask for your personal information over emails or send you links that ask for such. Avoid opening attachments or clicking on links from senders you don’t recognize.
In addition, please remember that Foothill will never ask for your personal information over the phone, unless you are expecting a return call from a Foothill representative. For unsolicited calls, ask for the name of the company and phone number, then check a valid source to verify that number. You can always call back once you’ve verified the legitimacy of the call.
If you are ever in doubt about an email or a phone call, contact us at (626) 445-0950. It's critical that we all stay alert and vigilant, especially during these trying times.
We had reports of members getting a call or text from a number that looks like it’s coming from Foothill and being asked to divulge personal information. Please do not fall for this scam. In fact, Foothill will never call or text you asking for your username, password, security codes, or any personal information to access your account.
Scammers have recently been targeting Zelle users (and other peer-to-peer money transferring services) because of the ease and speed of the transactions made. A phone call or text is used to lure unsuspected members into giving up their personal information.
As technology evolves, so do the tactics performed by these scammers. When in doubt, hang up (or don't reply to the text) and give us a call directly at 626-445-0950. Also, it's not a bad idea to set alerts within Online Banking to monitor your account.
Foothill Credit Union is a full-service credit union with California branches in Arcadia, Covina and Glendora.