Get to Know Us
Foothill Federal Credit Union (also known as "Foothill Credit Union") is a not-for-profit, member-owned cooperative financial institution that has served our schools, hospitals, and numerous small businesses in the San Gabriel Valley since 1958. Foothill Credit Union provides a range of financial products and services, similar to those found at the big banks.
Careers
Foothill Credit Union is looking for enthusiastic, motivated and honest team members with excellent customer service skills and a desire to work in a team setting. We value each team member and promote a fun and friendly atmosphere.
In addition to offering challenging responsibilities that encourage personal growth and professional development, we offer an excellent benefits package and a competitive compensation plan that rewards team members for their hard work.
Benefits:
- Health Insurance Coverage (Medical, Dental and Vision)
- 401(k) Plan with dollar for dollar match (up to 6%)
- Profit Sharing Plan
- Flexible Spending Account
- Life and AD&D Insurance
- Paid Time Off Program
- Educational Reimbursement Program
- Paid Holidays
- Special Recognition Programs
Current Job Opening(s)
- Consumer Loan Officer
- Programmer
- MSC Contact Center
- Operations Supervisor
- Member Services Representative (part-time)
Consumer Loan Officer
Foothill Credit Union is looking for an enthusiastic and energetic Consumer Loan Officer. We want individuals who pitch in and help others without being asked and want team members who are committed to the success of the team and organization.
Key Responsibilities:
- Reviews consumer loan applications, credit reports and other documentation to determine credit worthiness of applicant
- Approves and denies loan requests based on established guidelines
- Assists in achieving established team and individual goals
- Actively support organizational goals and promotions
Experience and Education Requirements:
- College degree or equivalent combined education and experience
- Minimum four years loan officer experience analyzing and approving loan applications
- Credit union or banking experience a plus
- Complete understanding of the banking regulations and statutes (Reg B, Reg Z, ECOA, Fair Credit Reporting Act, Bank Secrecy Act, The Right to Financial Privacy)
- Aptitude for detail a must
- Ability to apply strong critical thinking and problem solving skills
- Ability to demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
This position may require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with Foothill Credit Union, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with Foothill. Your continued employment in this position with Foothill is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Programmer
Foothill Credit Union has an excellent opportunity for an enthusiastic individual with good working knowledge and at least 1 year of hands-on experience designing, developing, maintaining and supporting software applications. Coding experience with SQL, HTML, .Net, is required and basic graphic editing skills preferred.
Knowledge of the Symitar programming environment with PowerOn, SymForm, SymConnect/SymXchange is a plus. In addition, you will have an opportunity to gain experience in all areas of Information Systems and assist with organizational projects as needed.
Key Responsibilities:
- Analyze, design, test and implement applications for users or departments
- Work with end users to understand specifications for programming requests and department projects
- Write programming code in our core system to generate reports, create or modify user screens or forms, and update the core system database
- Develop application software using recommended programming language such as but not limited to .NET, SQL, JavaScript, JQuery, HTML, CSS, Adobe Acrobat, Symform, Symform PDF, VBA and scripts
- Test and verify application software to assure accuracy, integrity, interoperability and completeness to achieve desired results
- Analyze, create, and maintain updates to Data Warehouse system, such as creating complex reports and integration of different systems, as well as other desktop or web-based systems as needed. Proficient in MS SQL Server, SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS)
- Maintains and updates project plans and department procedures related to programming
- Conducts research of new programming tools, software, and technology that are applicable to the business environment
Education/Experience Requirement:
- Computer Information Systems or Management Information Systems degree with emphasis in web design and programming, application software development and programming of business applications or related work experience in a financial computer programming environment is a plus
- At least one year of programming work experience in a Microsoft .Net / SQL environment
- Six months work experience programming in JavaScript, HTML, CSS
- Knowledge of Windows server OS
- Knowledge of SOAP, JSON, REST and XML preferred
- Working knowledge of object-oriented programming and security principles applicable to the Internet and web based applications
- Must have professional written and verbal communications skills. Ability to communicate with all members and staff at all levels within the credit union
- Excellent collaborative inter-personal skills and the ability to develop and maintain positive working relationships are essential.
MSC Contact Center
Foothill Credit Union is looking for an individual dedicated to providing our members with the highest quality service that exceed their expectations each and every time.
Incumbents in this position...
- have experience working in a credit union or banking call center environment
- are passionate about helping people
- are enthusiastic, energetic and friendly
- are goal oriented
This position is responsible for providing a variety of service functions via the telephone relating to savings, checking, loans, account maintenance and membership. You will provide our members with account counseling and education along with initiating resolutions for member issues including servicing and promoting credit union products and services and processing member transactions. Qualified candidates must have outstanding customer service skills, communication skills and the ability to work in a fast-paced environment.
Key Responsibilities:
- Respond to member inquires and requests on account information, ATM/Debit card issues, statements, copies of checks, stop payments, quote rates and payoff on loans, wire transfers and Home Banking
- Quotes payoff's on loans and provides general loan information
- Accurately and professionally open share, checking, certificates, IRA’s and other depository service accounts
- Actively support organizational goals and promotions
Experience:
- Min 1 year call center experience within a credit union or banking environment
- Bilingual Spanish a plus
- Must enjoy working with the public and building service relationships
- Ability to read and understand credit reports and account records
- Ability to organize and prioritize workflow
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
Operations Supervisor
Foothill Credit Union is looking for a passionate and energetic Operations Supervisor to assist in guiding the Glendora team in achieving established branch goals.
This position demands a person with an enthusiastic attitude who has a willingness to be a leader, especially in a team environment. A positive attitude and friendly service must be provided to both the membership and all fellow team members at Foothill. Must display solid leadership abilities and have a willingness to assist others whenever necessary and demand the same from their team members.
Responsibilities:
- Responsible for supervising the operational activities and branch staff, including motivating, training and providing leadership to assigned team members.
- Assists Branch Manager in completing regular and on-going formal and impromptu coaching sessions with team members, identifying areas for improvement, training needs and team member performance.
- Leads and develops team to enthusiastically embrace a Sales and Service environment.
- Works closely with the Branch Manager to develop, communicate and achieve established team and individual goals for the branch.
- Works with the Branch Manager to provide team members with career development opportunities and assists in the development of training programs for their team.
- May perform duties of MSRs and MSCs as needed.
- Compiles and analyzes statistical reports on products and services cross-sold and disbursed by department team members. Reviews and distributes weekly, monthly and quarterly reports with team.
- Together with the Branch Manager develops controls to monitor proper compliance of all applicable regulations, including, but not limited to BSA, CIP, and OFAC.
- Assists in the development of products and services, implements operational and lending procedures. Develops controls to ensure proper procedures are being followed.
- Handles opening and closing procedures of branch, as needed.
- Reviews all out of balance conditions at daily closing and reconciles cash as required.
Experience/Education
- 2 years credit union or banking experience, preferably in a leadership role
- Understands banking regulations and statutes
- Experience and understanding of the Check Processing Payment process
- Excellent oral and written communication skills
- Strong problem solving skills
- Ability to handle multiple priorities and maintain high work quality
- Must enjoy working with the public and building service relationships
- Bilingual –Spanish preferred but not required
Member Services Representative (Part-Time Teller)
Foothill Credit Union is looking for an individual dedicated to providing our members with the highest quality service that “Exceed their Expectations” each and every time. Incumbents in this positon are:
- Passionate about helping people
- Enthusiastic, energetic and friendly
- Experienced in accurately processing cash transactions
- Goal-oriented
- Continually demonstrate initiative
Required Qualifications:
- Min 6 months experience within a credit union or banking environment
- Minimum 6 months of handling high-volumes of cash
- Experience and understanding of the Check Processing Payment process
- Symitar experience a plus
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
- High degree of accuracy in handling cash and checks
- Must enjoy working with the public and building service relationships
- Bilingual –Spanish preferred
Responsibilities:
- Assist credit union members with a variety of monetary transactions including deposits, withdrawals and loan payments and provide general information on our services, while maintaining a positive, friendly environment
- Promote all credit union services and cross-sell a range of financial products such as checking accounts, CDs, loans, IRA’s
- Ensure that appropriate records are maintained and required reports are prepared
- Maintain and update member account information on computer system
- Actively support organizational goals and promotions
Go to main navigation