Get to Know Us
Foothill Federal Credit Union (also known as "Foothill Credit Union") is a not-for-profit, member-owned cooperative financial institution that has served our schools, hospitals, and numerous small businesses in the San Gabriel Valley since 1958. Foothill Credit Union provides a range of financial products and services, similar to those found at the big banks.
Careers
Foothill Credit Union is looking for enthusiastic, motivated and honest team members with excellent customer service skills and a desire to work in a team setting. We value each team member and promote a fun and friendly atmosphere.
In addition to offering challenging responsibilities that encourage personal growth and professional development, we offer an excellent benefits package and a competitive compensation plan that rewards team members for their hard work.
Benefits:
- Health Insurance Coverage (Medical, Dental and Vision)
- 401(k) Plan with dollar for dollar match (up to 6%)
- Profit Sharing Plan
- Flexible Spending Account
- Life and AD&D Insurance
- Paid Time Off Program
- Educational Reimbursement Program
- Paid Holidays
- Special Recognition Programs
Current Job Opening(s)
- Accounting Manager
- Learning and Development Specialist
- Consumer Loan Officer
- Call Center Representative
- Member Services Representative (part-time)
Accounting Manager
Foothill Credit Union is currently seeking an enthusiastic, self-motivated Accounting Manager to join our team. This position is responsible for planning and directing the financial activities of the organization. Develops and maintains the accounting systems, controls and procedures to ensure accurate financial reporting. Responsible for accounting department team members and daily operational functioning of the Accounting Department.
Key Responsibilities:
- Maintains the general ledger and production of monthly, quarterly and year-end financial statements in accordance with Generally Accepted Accounting Principles (GAAP).
- Trains, motivates, disciplines, conducts performance coaching meetings and develops subordinates
- Establishes goals and objectives, measures progress and implements improvements and innovations to improve competitiveness and continuously improve efficiency and optimize use of resources
- Evaluates the adequacy of reserve accounts, allocations and depreciation schedules, and ensures adequate funding of same
- Performs financial analysis of operations, budget comparisons, variance analyses, and assistance for any special analysis or project
- Prepares various monthly management reports for review. Coordinates the preparation of the quarterly Call Report (5300)
- As necessary, attends and actively participates in staff meetings, management meetings, and strategic planning sessions on an as needed basis
- Coordinates audit activities with regulatory examiners and external auditors
- Assists management in creating and implementing internal controls
- Maintains general and subsidiary ledgers and insures accounts are properly analyzed reconciled in a timely manner. Investigates and resolves discrepancies. Ensures that payroll entry is prepared timely
- Monitors the accounting of FFCU’s investment portfolio to ensure appropriate recording of investment acquisition, amortization of premiums and accretion of discounts; reconciles and maintains proper classification of the contents of the investment portfolio
- Assists the CFO with the annual budget process including the development of capital expenditure, income and expenses, and economic projections supporting the budget. Monitors expenditures against budget, and develops and maintains appropriate reporting systems
Job Requirements:
- Strong leadership and proven supervisory skills
- Demonstrated mentoring, coaching and organizational administrative skills required
- Exceptional analytical and problem solving
- Superior oral and written skills
- Ability to work independently with little supervision
- Ability to juggle and prioritize tasks
- Conscientious attention to detail
- Ability to work and interact with all departments
- Good people skills, friendly and helpful attitude
Experience and Education
- Four-year college degree in finance, accounting, business or a related field
- Requires a well-rounded knowledge of general financial and/or credit union financial activities, policies, procedures and systems as would normally be obtained by five or more years of accounting experience within a financial institution
- Credit Union experience preferred
- CPA or MBA strongly desirable
Consumer Loan Officer
Foothill Credit Union is looking for an enthusiastic and energetic Consumer Loan Officer. We want individuals who pitch in and help others without being asked and want team members who are committed to the success of the team and organization.
Key Responsibilities:
- Reviews consumer loan applications, credit reports and other documentation to determine credit worthiness of applicant
- Approves and denies loan requests based on established guidelines
- Assists in achieving established team and individual goals
- Actively support organizational goals and promotions
Experience and Education Requirements:
- College degree or equivalent combined education and experience
- Minimum four years loan officer experience analyzing and approving loan applications
- Credit union or banking experience a plus
- Complete understanding of the banking regulations and statutes (Reg B, Reg Z, ECOA, Fair Credit Reporting Act, Bank Secrecy Act, The Right to Financial Privacy)
- Aptitude for detail a must
- Ability to apply strong critical thinking and problem solving skills
- Ability to demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
This position may require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with Foothill Credit Union, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with Foothill. Your continued employment in this position with Foothill is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Call Center Representative
Foothill Credit Union is looking for an individual dedicated to providing our members with the highest quality service that exceed their expectations each and every time.
Incumbents in this position...
- have experience working in a credit union or banking call center environment
- are passionate about helping people
- are enthusiastic, energetic and friendly
- are goal oriented
This position is responsible for providing a variety of service functions via the telephone relating to savings, checking, loans, account maintenance and membership. You will provide our members with account counseling and education along with initiating resolutions for member issues including servicing and promoting credit union products and services and processing member transactions. Qualified candidates must have outstanding customer service skills, communication skills and the ability to work in a fast-paced environment.
Responsibilities include:
- Respond to member inquires and requests on account information, ATM/Debit card issues, statements, copies of checks, stop payments, quote rates and payoff on loans, wire transfers and Home Banking
- Quotes payoff's on loans and provides general loan information
- Accurately and professionally open share, checking, certificates, IRA’s and other depository service accounts
- Actively support organizational goals and promotions
Experience:
- Min 1 year call center experience within a credit union or banking environment
- Bilingual Spanish a plus
- Must enjoy working with the public and building service relationships
- Ability to read and understand credit reports and account records
- Ability to organize and prioritize workflow
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
In addition to an exciting work environment, as part of the Foothill Credit Union team, we offer the following benefits:
- Employer paid Medical, Dental and Vision Benefits
- 401(k) Plan with a $1 for $1 Company Match up to 6%
- Profit Sharing Opportunity
- Paid Time-Off Days
- Up to 10 Paid Holidays
- Incentive Awards and Recognition Programs
- Employee Development Programs
- Educational Reimbursement
Learning and Development Specialist
Foothill Credit Union is looking for an experienced and motivated Learning and Development Specialist to join our team. This position serves as a resource for continuous improvement within the credit union by assessing staff training needs and planning, developing, coordinating, and conducting training and development programs for team members at all levels of the organization that support our strategic direction. Evaluates training effectiveness and measures training impact.
Responsibilities:
- Assess team member training needs through surveys, team member interviews and consultations with managers or other instructors. Communicates and coordinates with subject matter experts to assess, design and modify training as needed.
- Evaluates and assists in designing and creating training manuals, online learning modules and course materials.
- Review training materials from a variety of vendors and choose appropriate materials.
- Deliver training to team members using a variety of instructional techniques, utilizing individual training, group instruction and workshops.
- Monitor and evaluate training programs to ensure they are current and effective.
- Assists in selecting and assigning instructors or vendors to conduct training.
- Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment and coordinating enrollment.
- Recommend new courses and programs that will support the credit unions goals and objectives.
- Supports a shared commitment to ongoing training and development for all team members to help ensure their position and career growth. Updates and delivers all technical and soft-skills training programs to team members at all levels of the organization.
- Conducts participant testing to ensure learning outcomes were achieved. Gathers participants’ feedback and evaluates the effectiveness of training format and content.
- Maintains our Learning Management System (BVS Online Training) and works with our management team to ensure regulatory and other required training programs are up-to-date and completed as required/assigned.
- Works closely with the Marketing team to assist in informing/promoting new products or advertising campaigns to team members. Develops training as necessary to support new products, services and promotional campaigns.
- Maintains an ongoing awareness of changes to procedures, policies and other factors affecting internal training programs and courses and makes changes as necessary.
- Attends meetings as required.
Experience/Education
- Equivalent to a college degree (BS or BA in a relevant field)
- Minimum 2 years’ experience in conducting training classes within a credit union or banking environment
- Experience in development of staff level technical and non-technical training programs
- Demonstrated experience facilitating training sessions
- Experience with adult learning principals
- Proactive communicator, problem solver and goal oriented
- Must be organized and detail-oriented with the ability to multitask and handle various projects and responsibilities
- Must have solid oral and written communication skills
- Ability to operate with minimum supervision
Preferred Experience/Education
- Experience managing a Learning Management System
- Experience in the development of leadership and management training programs
- At least 1 year of experience in the facilitation of management level/leadership training
Member Services Representative (Part-Time Teller)
Foothill Credit Union is looking for an individual dedicated to providing our members with the highest quality service that “Exceed their Expectations” each and every time. Incumbents in this positon are:
- Passionate about helping people
- Enthusiastic, energetic and friendly
- Experienced in accurately processing cash transactions
- Goal-oriented
- Continually demonstrate initiative
Required Qualifications:
- Min 6 months experience within a credit union or banking environment
- Minimum 6 months of handling high-volumes of cash
- Experience and understanding of the Check Processing Payment process
- Symitar experience a plus
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
- High degree of accuracy in handling cash and checks
- Must enjoy working with the public and building service relationships
- Bilingual –Spanish preferred
Responsibilities:
- Assist credit union members with a variety of monetary transactions including deposits, withdrawals and loan payments and provide general information on our services, while maintaining a positive, friendly environment
- Promote all credit union services and cross-sell a range of financial products such as checking accounts, CDs, loans, IRA’s
- Ensure that appropriate records are maintained and required reports are prepared
- Maintain and update member account information on computer system
- Actively support organizational goals and promotions
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