Get to Know Us
Foothill Federal Credit Union (also known as "Foothill Credit Union") is a not-for-profit, member-owned cooperative financial institution that has served our schools, hospitals, and numerous small businesses in the San Gabriel Valley since 1958. Foothill Credit Union provides a range of financial products and services, similar to those found at the big banks.
Careers
Foothill Credit Union is looking for enthusiastic, motivated and honest team members with excellent customer service skills and a desire to work in a team setting. We value each team member and promote a fun and friendly atmosphere.
In addition to offering challenging responsibilities that encourage personal growth and professional development, we offer an excellent benefits package and a competitive compensation plan that rewards team members for their hard work.
Benefits:
- Health Insurance Coverage (Medical, Dental and Vision)
- 401(k) Plan with dollar for dollar match (up to 6%)
- Profit Sharing Plan
- Flexible Spending Account
- Life and AD&D Insurance
- Paid Time Off Program
- Educational Reimbursement Program
- Paid Holidays
- Special Recognition Programs
Current Job Opening(s)
- Consumer Loan Supervisor
- Programmer
- Staff Accountant (Part-time)
- Electronic Services Director
- Member Services Representative
Consumer Loan Supervisor
Foothill Credit Union is looking for an enthusiastic and energetic Consumer Loan Supervisor to provide leadership and direction to our Consumer Loan team. This position is responsible for supervising the Consumer Lending Departments day-to-day operations to ensure that member service is being delivered at the highest possible level, and that team performance and production goals are being attained.
Key Responsibilities:
- Reviews consumer loan applications, credit reports and other documentation to determine credit worthiness of applicant
- Approves and denies loan requests based on established guidelines
- Develops, communicates and assists in achieving established team and individual goals
- Provides consistent and regular performance coaching, motivation and training to the Consumer Loan team
- Responsible for planning, directing and organizing the activities of the Consumer Loan team
- Responsible for educating team on credit union developments, product changes and/or updates and sales goals.
- Effectively develop team members for future career-advancement opportunities
- Monitor workflow, call queues and sales techniques
- Actively support organizational goals and promotions
Qualifications:
- College degree or equivalent combined education and experience
- Minimum four years loan officer experience analyzing and approving loan applications
- Credit union or banking experience a plus
- Complete understanding of the banking regulations and statutes (Reg B, Reg Z, ECOA, Fair Credit Reporting Act, Bank Secrecy Act, The Right to Financial Privacy)
- Aptitude for detail a must
- Ability to apply strong critical thinking and problem solving skills
- Ability to demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
This position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with Foothill Credit Union, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with Foothill. Your continued employment in this position with Foothill is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Programmer
Foothill Credit Union has an excellent opportunity for an enthusiastic individual with good working knowledge and at least 1 year of hands-on experience designing, developing, maintaining and supporting software applications. Coding experience with SQL, HTML, .Net, is required and basic graphic editing skills preferred.
Knowledge of the Symitar programming environment with PowerOn, SymForm, SymConnect/SymXchange is a plus. In addition, you will have an opportunity to gain experience in all areas of Information Systems and assist with organizational projects as needed.
Key Responsibilities:
- Analyze, design, test and implement applications for users or departments
- Work with end users to understand specifications for programming requests and department projects
- Write programming code in our core system to generate reports, create or modify user screens or forms, and update the core system database
- Develop application software using recommended programming language such as but not limited to .NET, SQL, JavaScript, JQuery, HTML, CSS, Adobe Acrobat, Symform, Symform PDF, VBA and scripts
- Test and verify application software to assure accuracy, integrity, interoperability and completeness to achieve desired results
- Analyze, create, and maintain updates to Data Warehouse system, such as creating complex reports and integration of different systems, as well as other desktop or web-based systems as needed. Proficient in MS SQL Server, SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS)
- Maintains and updates project plans and department procedures related to programming
- Conducts research of new programming tools, software, and technology that are applicable to the business environment
Education/Experience:
- Computer Information Systems or Management Information Systems degree with emphasis in web design and programming, application software development and programming of business applications or related work experience in a financial computer programming environment is a plus
- At least one year of programming work experience in a Microsoft .Net / SQL environment
- Six months work experience programming in JavaScript, HTML, CSS
- Knowledge of Windows server OS
- Knowledge of SOAP, JSON, REST and XML preferred
- Working knowledge of object-oriented programming and security principles applicable to the Internet and web based applications
- Must have professional written and verbal communications skills. Ability to communicate with all members and staff at all levels within the credit union
- Excellent collaborative inter-personal skills and the ability to develop and maintain positive working relationships are essential.
Staff Accountant (Part-time)
Foothill has an opening for an experienced, enthusiastic, self-motivated part-time Staff Accountant to join our team. The successful candidate is responsible for analyzing and reconciling detailed general ledger accounts as assigned. Researches and resolves discrepancies and accounting errors. Completes related G/L entries, reports, summaries, and records and performs related clerical duties.
Qualified candidates must have outstanding customer service skills, communication skills and the ability to multitask in a busy and dynamic work environment.
Key Responsibilities:
- Post Daily ATM settlements and balance all related general ledgers
- Download and reconcile the daily check register account
- Post and reconcile the money order sales
- Post and reconcile the MasterCard settlement and ATM settlement accounts
- Balance daily Teller Totals and file daily work
- Verify daily incoming and outgoing wires on Catalyst Corporate Credit Union’s TranZact and Federal Reserve Bank wiring system
- Process Member Payroll requests
- Prepare and submit documentation for subpoenas. Report balances of the pledges to the Department of Business Oversight (DBO) and completes research on members for Social Security Administration
- Maintain the incoming and outgoing wire log
- Process ACH stop payment
- Assist in preparing quarterly 5300 Call Report
Skills/Education/Experience:
- College Degree or equivalent combined education and experience
- Knowledge of basic accounting concepts and procedures required
- Three years of previous financial accounting experience; preferably within a credit union environment
- Must be detail-oriented and have exceptional organization skills
- Cooperative and willing to assist others
- Excellent verbal/written communication skills
- Ability to read, write and perform non-routine mathematical/accounting operations
- Experience using Word, Excel and the Internet
Electronic Services Director
Foothill Credit Union is looking for a goal oriented and team focused individual to oversee our electronic/remote services area. The Electronic Services Director is responsible for preparing work schedules, controlling workflows and providing technical guidance and operational assistance to the department staff. Responsible for the development and implementation of new electronic products and services.
Key Responsibilities:
- Oversees the daily operations and monitoring of a wide variety of activities such as ATM balancing and adjustments, the debit and credit card programs, the proprietary ATMs, bill payment program, item processing, ACH processing, and managing the online and mobile banking channels
- Trains, motivates, disciplines conducts performance coaching, and develops subordinates.
- Assigns team members to ensure optimum effectiveness and monitors performance.
- Responsible for team member motivation, coaching, counseling, discipline and changes in status of team supervised
- Monitors data security and integrity procedures. Maintains reporting systems on a timely basis that monitor all key aspects of the Electronic Services department
- Recommends methods and practices to minimize costs, ensure optimum output and maintain quality
- Recommends, documents, and implements new and revised operating procedures
Education/Experience:
- At least two (2) years of college or equivalent combined education and experience.
- Five (5) years operations experience in a financial institution, preferably with at least 3 years of that being in a manager position
- Bi-lingual Spanish useful
- Specialized training in ATM and credit card operations desired
- PC experience necessary, including Microsoft Word, Microsoft Excel and Internet
- Must enjoy working with people and building service relationships
- Excellent customer service skills are essential
Must have a thorough understanding the following regulations and statutes, among others:
- Regulation B-Equal Credit Opportunity
- Regulation CC- Funds Availability/Check Collection
- Regulation D- Reserve Requirements
- Regulation DD- Truth-in Savings
- Regulation E- Electronic Funds Transfers
- Bank Secrecy Act
- The Right to Financial Privacy
- Fair Credit Reporting Act
- Uniform Commercial Code
- Regulation Z
Member Service Representative (Arcadia Branch)
Foothill Credit Union is looking for an individual dedicated to providing our members with the highest quality service that “Exceed their Expectations” each and every time.
Incumbents in this Position are:
- Passionate about helping people
- Enthusiastic, energetic and friendly
- Experienced in accurately processing cash transactions
- Goal-oriented
- Continually demonstrate initiative
Key Responsibilities:
- Assist credit union members with a variety of monetary transactions including deposits, withdrawals and loan payments and provide general information on our services, while maintaining a positive, friendly environment
- Promote all credit union services and cross-sell a range of financial products such as checking accounts, CDs, loans, IRA’s
- Ensure that appropriate records are maintained and required reports are prepared
- Maintain and update member account information on computer system
- Actively support organizational goals and promotions
Required Qualification:
- Minimum 6 months experience within a credit union or banking environment
- Minimum 6 months of handling high-volumes of cash
- Experience and understanding of the Check Processing Payment process
- Symitar experience a plus
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
- High degree of accuracy in handling cash and checks
- Must enjoy working with the public and building service relationships
- Bilingual – Spanish preferred