Get to Know Us
Foothill Federal Credit Union (also known as "Foothill Credit Union") is a not-for-profit, member-owned cooperative financial institution that has served our schools, hospitals, and numerous small businesses in the San Gabriel Valley since 1958. Foothill Credit Union provides a range of financial products and services, similar to those found at the big banks.
Careers
Foothill Credit Union is looking for enthusiastic, motivated and honest team members with excellent customer service skills and a desire to work in a team setting. We value each team member and promote a fun and friendly atmosphere.
In addition to offering challenging responsibilities that encourage personal growth and professional development, we offer an excellent benefits package and a competitive compensation plan that rewards team members for their hard work.
Benefits:
- Health Insurance Coverage (Medical, Dental and Vision)
- 401(k) Plan with dollar for dollar match (up to 6%)
- Profit Sharing Plan
- Flexible Spending Account
- Life and AD&D Insurance
- Paid Time Off Program
- Educational Reimbursement Program
- Paid Holidays
- Special Recognition Programs
Current Job Opening(s)
- Accounting Manager
- Organizational Project Manager
- Call Center Representative (part-time)
- Member Service Representative (part-time)
Accounting Manager
Foothill Credit Union is currently seeking an enthusiastic, self-motivated Accounting Manager to join our team. This position is responsible for planning and directing the financial activities of the organization. Develops and maintains the accounting systems, controls and procedures to ensure accurate financial reporting. Responsible for accounting department team members and daily operational functioning of the Accounting Department.
Position Responsibilities:
- Maintains the general ledger and production of monthly, quarterly and year-end financial statements in accordance with Generally Accepted Accounting Principles (GAAP).
- Trains, motivates, disciplines, conducts performance coaching meetings and develops subordinates
- Establishes goals and objectives, measures progress and implements improvements and innovations to improve competitiveness and continuously improve efficiency and optimize use of resources
- Evaluates the adequacy of reserve accounts, allocations and depreciation schedules, and ensures adequate funding of same
- Performs financial analysis of operations, budget comparisons, variance analyses, and assistance for any special analysis or project
- Prepares various monthly management reports for review. Coordinates the preparation of the quarterly Call Report (5300)
- As necessary, attends and actively participates in staff meetings, management meetings, and strategic planning sessions on an as needed basis
- Coordinates audit activities with regulatory examiners and external auditors
- Assists management in creating and implementing internal controls
- Maintains general and subsidiary ledgers and insures accounts are properly analyzed reconciled in a timely manner. Investigates and resolves discrepancies. Ensures that payroll entry is prepared timely
- Monitors the accounting of FFCU’s investment portfolio to ensure appropriate recording of investment acquisition, amortization of premiums and accretion of discounts; reconciles and maintains proper classification of the contents of the investment portfolio
- Assists the CFO with the annual budget process including the development of capital expenditure, income and expenses, and economic projections supporting the budget. Monitors expenditures against budget, and develops and maintains appropriate reporting systems
Job Requirements:
- Strong leadership and proven supervisory skills
- Demonstrated mentoring, coaching and organizational administrative skills required
- Exceptional analytical and problem solving
- Superior oral and written skills
- Ability to work independently with little supervision
- Ability to juggle and prioritize tasks
- Conscientious attention to detail
- Ability to work and interact with all departments
- Good people skills, friendly and helpful attitude
Experience & Education:
- Four-year college degree in finance, accounting, business or a related field
- Requires a well-rounded knowledge of general financial and/or credit union financial activities, policies, procedures and systems as would normally be obtained by five or more years of accounting experience within a financial institution
- Credit Union experience preferred
- CPA or MBA strongly desirable
Organizational Project Manager
Foothill Credit Union is currently searching for a Project Manager to plan, coordinate, direct, and oversee all activities of organizational projects. This position will provide direction, support and expertise to all levels of management and department leaders to coordinate, manage and implement projects and process improvements within the organization in alignment with organizational strategic goals.
The Project Manager will provide hands-on leadership to internal staff and outside vendors and consultants in regards to project management policies and systems. This forward-thinking person will be well-versed in leading organization-wide projects while staying abreast of emerging technologies and solutions designed to improve the credit union’s performance and provide the highest levels of service to its members.
Essential Duties and Responsibilities:
- Works closely with Management and other department leaders to identify a high-level overview of project requirements.
- Coordinates monthly meetings and reporting on expectations, and performance for all projects.
- Manages the initiation, planning, execution, control and delivery of multiple projects simultaneously. Provides impact assessments for new projects.
- Works with the project owners to develop a clear understanding of the scope of the project.
- Supervises the day-to-day aspects of high impact projects with regard to scope, schedule, quality, and resources.
- Coordinates the efforts of the functional departments and external vendors as required, ensuring projects are completed on time and within budget.
- Prepares and distributes required project management documentation on all projects. This would include but not be limited to a project charter, scope, schedule, and utilization of the Project Management system to track and maintain timelines.
- Cultivates and assembles cross-functional teams and committees necessary to complete projects and obtain information to streamline processes and procedures.Oversees Foothill’s internal vendor management system to ensure each business owner completes the required documentation and vendor review within the appropriate timeframes.
- Oversees Foothill’s Business Continuity Planning to ensure all aspects of disaster recovery and resumption of business operations are up to date and tested monthly, quarterly or annually in accordance with Disaster Recovery Plans.
Qualifications/Experience:
- Bachelor’s Degree or equivalent combination of training and work experience in related field
- Minimum 3 years of experience managing multiple high level projects simultaneously
- Experience with Credit Union products and marketing desirable
- Above-average interpersonal skills; ability to communicate verbally with a wide range of people
- Strong written and verbal communication skills required
- High energy, results-oriented individual
- Time management skills are required
Call Center Representative (part-time)
Foothill Federal Credit Union is looking for an individual dedicated to providing our members with the highest quality service that “Exceed their Expectations” each and every time.
This position is responsible for providing a variety of service functions via the telephone relating to savings, checking, loans, account maintenance and membership. You will provide our members with account counseling and education along with initiating resolutions for member issues including servicing and promoting credit union products and services and processing member transactions. Qualified candidates must have outstanding customer service skills, communication skills and the ability to work in a fast paced environment.
- Proposed Part-time hours: Mon - Thurs 1 - 5 p.m. | Fri - 2 - 6 p.m. | Sat 9:15 - 1:30 p.m.
Requirements:
- Have experience working in a credit union or banking call center environment
- Passionate about helping people
- Enthusiastic, energetic and friendly
- Goal-oriented
Responsibilities include:
- Respond to member inquires and requests on account information, ATM/Debit card issues, statements, copies of checks, stop payments, quote rates and payoff on loans, wire transfers and Home Banking
- Quotes payoff's on loans and provides general loan information
- Accurately and professionally open share, checking, certificates, IRA’s and other depository service accounts
- Actively support organizational goals and promotions
Experience:
- Minimum one year call center experience within a credit union or banking environment
- Bilingual Spanish a plus
- Must enjoy working with the public and building service relationships
- Ability to read and understand credit reports and account records
- Ability to organize and prioritize workflow
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
Member Services Representative (part-time Teller)
Foothill Credit Union is looking for an individual dedicated to providing our members with the highest quality service that “Exceed their Expectations” each and every time.
- Proposed Part-time hours: Mon - Thurs 11:30 – 5:15 p.m. | Fri – 9:15 – 6:15 p.m. | Sat 9:15 - 2:00 p.m. (rotating Saturdays)
Incumbents in this positon are:
- Passionate about helping people
- Enthusiastic, energetic and friendly
- Experienced in accurately processing cash transactions
- Goal-oriented
- Continually demonstrate initiative
Required Qualifications:
- Minimum 6 months experience within a credit union or banking environment
- Minimum 6 months of handling high-volumes of cash
- Experience and understanding of the Check Processing Payment process
- Symitar experience a plus
- Excellent oral and written communication skills
- Ability to handle multiple priorities and maintain high work quality
- High degree of accuracy in handling cash and checks
- Must enjoy working with the public and building service relationships
- Bilingual –Spanish preferred
Responsibilities:
- Assist credit union members with a variety of monetary transactions including deposits, withdrawals and loan payments and provide general information on our services, while maintaining a positive, friendly environment
- Promote all credit union services and cross-sell a range of financial products such as checking accounts, CDs, loans, IRA’s
- Ensure that appropriate records are maintained and required reports are prepared
- Maintain and update member account information on computer system
- Actively support organizational goals and promotions