Contact Us

Give us a call. Shoot us an email. Or drop by a branch. We're always happy to hear from you.

What can we help you with today?

Ask us about your accounts or our many financial services. Report a lost credit or debit card. Or just take a minute to tell us how we're doing and offer up an idea that could make us better.

At Foothill Credit Union, our goal is to provide first-rate service to all our members. That means responding to your questions, comments and concerns as quickly as possible.

Arcadia Branch

Covina Branch

Glendora Branch

Contact Center

Chatbot / Live Chat
  • We encourage you to chat with Tobi, our virtual assistant who is available 24/7 to assist you in answering your questions. Just hit the “Let’s Talk!” button found at the bottom right corner on our website to start the chat with Tobi.
  • If you need further assistance, our Foothill representatives are available for live chat, Monday through Friday, from 9:00 am to 4:30 pm.

Consumer Loan Payments

  • Payments can be mailed to: Foothill Credit Union, P.O. Box 660130, Arcadia, CA 91066-0130
  • Member Service: (626) 445-0950 (option 1)

Mortgage Payments

  • Payments can be mailed to: Foothill Credit Union, P.O. Box 7168, Pasadena, CA 91009-7168
  • Member Service: (888) 781-8631

Lost/Stolen Credit or Debit Cards

  • Please report lost or stolen cards immediately.
  • Call (888) 241-2510 or report a lost/stolen debit or credit card via your Online Banking under the Card Controls widget.


  • Please email your comments and suggestions to [email protected].
  • To report suspicious emails, please forward email to [email protected].
  • Important: Do not include financial or personal information such as Member account number or Social Security Number in your email.

Contact Us

Please use this form for general inquiries or requests only.

For questions or requests that require you to give out personal financial information, please use secure messaging within our online/mobile banking platform. Once you have logged-in, click the drop down option by your name and select "Messages."

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Hear What Our Members Are Saying

"I have been a member for 20 years or so and I have nothing but positive things to say about you guys. We have used summer skip for a car loan, house loan, Summer Savings program and I am very happy with Foothill Credit Union."

- Thomas R.

Rainy Day Savings

A savings account that has your back. Build up your reserves and earn extra money to help with you finances down the road.

Learn More

Foothill Credit Union is a full-service credit union with California branches in Arcadia, Covina and Glendora.