Frequently Asked Questions
Got a question? See below for answers!
Lost or Stolen Cards
- Please report lost or stolen cards immediately. For MasterCard call (800) 628-6075. For Debit/ATM Card, call (800) 754-4128.
Orders, Copies and Other Requests
- How do I reorder checks?
- How do I order Travelers Cheques?
- How do I order a Cashier's Check?
- How do I purchase a Money order?
- How can I get a copy of a cancelled check?
- How do I change or get a new MasterCard Debit Card?
- How do I stop payment on a check?
- What is the routing number?
Home Banking/ Bill Pay
- What do I need in order to begin using home banking (Foothill@Home)?
- What do I do if I forgot my home banking password?
- What can Members do through on-line bill pay?
- How long will it take for my bill payment to be credited to the payee?
- View all Foothill@Home FAQs
- View all Bill Pay FAQs
Youth Services
Online Services
FFCU offers a variety of online tools to make it easy for you to conduct your financial business.
- Login Now to access Foothill@Home, Bill Pay, and e-Statements
- Financial Calculators - use these tools to calculate loan payments, help manage debt, and plan your savings
- Apply Online - need a loan? Our online loan application is a secure and easy way to begin the process to get the money you need
- Financial Resource Center - Find personal finance and consumer tips to help you make informed financial decisions
Security Alerts!
Protect yourself from scams and identity theft.
